Our Team

Meet Pam. Pam is our organizational development manager. She loves change and is a big part of our culture. What energizes Pam the most is employee development and team building through confidence. She understands how to maximize the effectiveness, potential, and capacity of both people and the organization. She has become a mentor to staff and shows personal commitment with follow-through. Pam has a degree in Business Finance from Hiram College. She mostly enjoys traveling with her children and hiking.

Meet Julian. Julian is one of our newest optometric technicians on our team here at Douglas Family Eyecare. He is very attentive and always eager to learn new things every day. When you meet Julian, he has a very calming and kind energy that makes any patient's experience comfortable. He is a recent graduate of Grove City College with a Bachelor of Science in Biochemistry. Julian’s life goal is to continue his education and become a doctor. With that being said, his passion in life is “To help others with the gifts and opportunities I’ve been blessed with.” Julian’s hobbies include playing chess, reading, and spending time with his family and friends. He does enjoy traveling in his free time, with his favorite place so far being Italy.

Meet Cheryl. Cheryl is our tenured employee. To know Cheryl is to love her.  Cheryl is regarded as the embodiment of selfless devotion to our staff and patients. She has worked for over forty years in optical. She has a unique ability to up-skill other opticians with her expansive knowledge in selling, repairs, and frame selections. You may not see Cheryl on the floor as much because we have the great pleasure of placing her in the position of Frame Specialist. However, if you request her, she would be elated to serve you.  When able, Cheryl spends most of her time traveling to visit her son, family, and friends.

Meet Jacquelynn. Jacquelynn aka “Jax” is new to the optical world and is training as an apprentice optician. With her contagious joyful personality and positive attitude, she makes your experience working with her an adventure. Her professionalism and personability with each patient is always a welcoming experience. Jax recently moved here from Texas, but was born and raised in Silver City, New Mexico. She graduated from Bible College with an associate in Biblical Studies from Pensacola, Florida. Her sole passion in life is her family, residing with her husband, Jason, and three children. Jax does love to travel, having experienced living in 7 of the United States, but enjoys the Caribbean as her favorite travel destination. Her favorite inspirational quote is “The meaning of life is to find your gift. The purpose of life is to give it away” – Pablo Picasso.

Meet Jessica. Jessica comes here with a vast amount of knowledge optically as she has been an apprentice optician and optometric technician for over eight years. She is presently working towards her goal to get her ABO and NCLE certifications and become a dual licensed optician. When you meet Jessica, you will be greeted with kindness on either side of the office by experiencing her talented techniques in finding the perfect pair of glasses in optical or with an enjoyable experience in patient care with the doctor. One of her greatest attributes is going above and beyond for each patient she encounters. Jessica has a Bachelor of Fine Arts in graphic design and website design from Youngstown State University. She will be expecting a new member of the family, a little boy, in the summer of 2025. Her hobbies include baking, all genres of art and traveling with her husband.  

Meet Carissa. Carissa is the Administrative Assistant at Douglas Family Eyecare. Outwardly, Carissa is soft and friendly who makes every patient feel warm and welcome with top-notch customer satisfaction.  Inwardly, she has many interests and is creative in her thoughts and actions. Her intellectual curiosity motivates her to understand the mechanics of DFE; therefore, she works alongside the administration on various assignments. Carissa graduated from Kent State University and carries a Bachelor of Arts in Criminal Justice. Carissa's hobbies are hitting the gym, and spending time with her family and dogs, and would like to travel to Greece with her husband.

Meet Charisse. With Charisse’s high enthusiastic energy, she is able to professionally multitask in her professional role as one of our excellent receptionists. Charisse is the first person you will see when entering DFE. She will be quick to acknowledge you and will be attentive to your needs; therefore, becoming your first positive experience. Charisse is also our insurance specialist. She manages the schedule flawlessly and can handle high stress circumstances making her position at DFE a perfect fit for her. Charisse resides with her husband and two children. Charisse’s hobbies include spending time in nature, soaking up the sun, and taking mental breaks while visiting her favorite beach spot.  

Meet Diana. Diana is our front desk receptionist. Diana is patient focused, which provides a great skill for building rapport in an open and friendly manner. She is passionate about her job and gains self satisfaction when engaging with the patients and meeting the needs for each of them. Diana has a vast amount of knowledge working as a receptionist and she has been labeled our ”go-to” person as she enjoys working on projects. Diana's hobbies include reading, walking, bike riding, music, and cross-stitching.

Meet Amanda. Amanda has worked as both an ophthalmic and optometric technician for over the past eight years. She obtained her board certification as a Certified Ophthalmic Assistant in 2016. Her skill set is highly measured as she executes her assignments impeccably.  Amanda makes sure that patients experience a comfortable examination.  She has a vast amount of knowledge and is able to answer the questions the patients may have. Amanda resides with her two cats. She loves to travel and has been on several cruises. She is an avid reader and enjoys documentaries to unwind after a long day.

Meet Beth. Beth has worked in ophthalmology for over twenty-three years in both Ohio and Arizona. She obtained her Associates Degree in Medical Assisting in 2002 and her board certification as a Certified Ophthalmic Assistant in 2007. Her vast knowledge in patient eyecare is exceptional along with her skill set in treating patients on a daily basis. When you meet Beth, you will be greeted with a warming aura and a kind voice, making the patient experience pleasant. She resides with her husband Eric and her two rescue dogs, Honey and Phoenix. Beth loves spending time with her family and being out in nature either hiking, kayaking or gardening.

Meet Ryan. Ryan is one of our apprentice opticians here at Douglas Family Eyecare. With just under two years of optical experience, he is presently working towards his goal to become a licensed optician. When you meet or hear Ryan, you can’t miss his booming voice throughout the office. With his theatrical personality and determination to help patients see to their fullest, you can guarantee to be his number one priority when he works with you. Ryan’s personality is reflected based on his main hobby by being involved in community theatre. He also enjoys traveling and loves to go on cruises.